Shipping Policy
Tencikart Shipping Policy
At Tencikart, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping process to ensure a smooth shopping experience.
1. Shipping Locations
We currently ship across [Country Name] and selected international locations. If your location is not listed at checkout, please contact our support team for assistance.
2. Processing Time
🛒 Orders are processed within 1-2 business days (excluding weekends and holidays).
📦 Once processed, you will receive a tracking number via email/SMS to monitor your shipment.
3. Estimated Delivery Time
🚚 Standard Delivery: 4-7 business days
⚡ Express Delivery: 2-4 business days (extra charges apply)
🌍 International Delivery: 7-15 business days (subject to customs clearance)
Note: Delivery times may vary based on your location, unforeseen delays, or high-demand periods.
4. Shipping Charges
✅ Free Shipping on orders above [Minimum Amount].
✅ Standard and express shipping rates will be calculated at checkout.
5. Order Tracking
📍 Track your order using the tracking link sent via email/SMS once your package is shipped.
🔍 If you face any issues with tracking, contact us at support@tencikart.com.
6. Undelivered & Delayed Shipments
- If your order is delayed beyond the estimated time, please allow an additional 48 hours before contacting support.
- In case of an undelivered package due to an incorrect address or multiple failed delivery attempts, the order may be returned to us. Reshipping charges may apply.
7. International Shipping & Customs
- International orders may be subject to customs duties or import taxes, which the customer is responsible for.
- Customs clearance times may vary, leading to potential delays beyond our control.
8. Contact Us
For any shipping-related queries, reach out to our customer support team:
📧 Email: support@tencikart.com
📞 Phone: 6378600619
We appreciate your trust in Tencikart and are committed to delivering your orders with care! 🚀
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