Terms and Conditions
1. Introduction
Welcome to Tencikart.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our website or purchase any product from Tencikart.
2. General Information
- Tencikart.com is an online fashion store specializing in selling high-quality clothing and fashion accessories.
- The use of this website and any dispute arising from the use of this website are subject to the laws of India.
3. Eligibility to Use
- You must be at least 18 years of age to use this website or make a purchase.
- By using this website, you confirm that you are legally capable of entering into a binding contract.
4. Product Information
- Tencikart ensures that all product descriptions, images, and prices are accurate. However, colors may slightly vary due to screen resolution differences.
- We reserve the right to change the prices, product availability, and offers without prior notice.
5. Orders and Payments
- By placing an order on Tencikart.com, you agree to provide accurate and complete information.
- We accept online payments through various payment gateways (Credit/Debit Cards, UPI, Net Banking, etc.).
- Tencikart reserves the right to cancel any order without prior notice if fraudulent activity is suspected.
- Once the payment is made and the order is confirmed, you will receive an email confirmation with order details.
6. Shipping & Delivery
- Tencikart delivers products across India. The estimated delivery time may vary depending on your location.
- Once the order is dispatched, you will receive a tracking ID to track your shipment.
- Delivery time may be affected by unforeseen circumstances, holidays, or natural calamities. Tencikart is not responsible for such delays.
- Shipping charges may apply depending on the product and delivery location.
7. Returns, Exchange & Refund Policy
We strive to provide you with high-quality products. However, if you are unsatisfied, we offer a flexible return and exchange policy:
Returns & Exchange
- You can raise a return or exchange request within 7 days of receiving the product.
- The product must be unused, unwashed, and in its original condition with tags attached.
- Items like innerwear, socks, and customized products are not eligible for return/exchange due to hygiene reasons.
- Once your return is approved, the refund will be initiated within 7-10 working days to your original payment method.
Refunds
- Refunds will be initiated only after the product has been received and inspected by our team.
- Refunds will not be provided for minor color differences or slight fabric texture variations due to different screen resolutions.
- If a wrong or damaged product is delivered, we will offer a full refund or free replacement.
8. Cancellation Policy
- You can cancel your order within 24 hours of placing the order.
- If the order has already been shipped, cancellation is not possible.
- If canceled within the stipulated time, a full refund will be processed within 7-10 working days.
9. Pricing & Promotions
- All prices on Tencikart.com are listed in Indian Rupees (INR).
- We reserve the right to modify prices, offer discounts, and launch promotions without prior notice.
- Offers and promotions may have specific terms and expiration dates that will be clearly mentioned.
10. Intellectual Property
- All content, images, logos, designs, and products on Tencikart.com are the property of Tencikart and are protected under intellectual property laws.
- You may not use, copy, reproduce, or distribute any content from our website without our prior written consent.
11. User Conduct
By using Tencikart.com, you agree:
- Not to use the website for any illegal or unauthorized purpose.
- Not to attempt to hack, modify, or disrupt the website or any part of our services.
- Not to use any automated system or software to extract data from our website.
Violation of these rules may result in legal action.
12. Limitation of Liability
- Tencikart will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website or products.
- We do not guarantee the website will always function without interruption or error.
13. Privacy Policy
- Your privacy is important to us. Any information provided by you on our website will be handled according to our Privacy Policy.
- We will not sell, share, or misuse your personal information.
14. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites.
15. Changes to Terms & Conditions
- Tencikart reserves the right to modify, change, or update these Terms & Conditions at any time without prior notice.
- It is your responsibility to review these terms periodically.
16. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India.
- Any dispute arising out of the use of Tencikart.com will be handled exclusively in the jurisdiction of [Your City Name], India.
17. Contact Us
For any queries, complaints, or feedback, you can contact us at:
- Email: support@tencikart.com
- Phone: +91-6378600619
- Address: Sevati kalan khandar Sawai Madhopur Rajasthan pin 322025
✅ By using our website or making a purchase, you agree to our Terms and Conditions.
✅ We appreciate your trust in Tencikart and look forward to serving you.
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